terms & conditions

In these Terms & Conditions ‘we, our, us’ refers to ‘The Haulage Family’, a trading name of The Haulage Family Ltd and whose registered office is: Spaces, The Mailbox, 3 Wharfside Street, Birmingham, B1 1RD
Our company number is 14214483
Our VAT number is 419699932

We are committed to protecting the privacy of all personal information. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2016. Your statutory rights are not affected by the contents of this privacy policy.

By accessing www.thehaulagefamily.com (‘the Website’) you agree to be bound by the terms and conditions set out herein and accept our Privacy Policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave it immediately. You agree that you will not use the Website for illegal purposes and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

We reserve the right to modify, amend or change any part of this agreement without notice, and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement to understand their rights and responsibilities. The Haulage Family Ltd has complete discretion to modify or remove any part of this site or the content within it without warning or liability arising from such action.

The Haulage Family Ltd will under no circumstance be liable for direct, indirect or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website. Nothing within this Agreement will operate to exclude any liability for death or personal injury, arising as result of the negligence of The Haulage Family Ltd, its employees or agents.

All intellectual property of The Haulage Family Ltd such as website content, trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of The Haulage Family Ltd. By using the Website you agree to respect the intellectual property rights of The Haulage Family Ltd and refrain from copying, downloading, transmitting, reproducing, printing, or exploiting any material contained within the Website.

The Website may contain hyperlinks to websites operated by others. We do not control such websites and take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites by The Haulage Family Ltd, our employees or agents.

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

This Agreement will be governed by the laws of England and Wales and any user of the website hereby agrees to be bound exclusively by the jurisdiction of English and Welsh courts.

In this Privacy Policy, references to “we”, “us” and “our” refer to ‘The Haulage Family’, a trading name of The Haulage Family Ltd and whose registered office is 5-6 Greenfield Crescent, Edgbaston, Birmingham, B15 3BE. References to ‘”you” refer to any person who interacts with the Website or in any other way interact with The Haulage Family.

Data Protection We are committed to protecting the privacy of all personal information. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2016. Your statutory rights are not affected by the contents of this privacy policy.

The information we collect via the Website may include; any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. In order to effectively process credit or debit card transactions, it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers). Your IP Address, a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website, is used to monitor your usage of the Website. Data recorded by the Website which allows us to recognise you and your preferred settings, saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies and further information regarding this may be found in your browser’s ‘help’ facility.

Any personal information we collect from this Website will be used in accordance with the Data Protection Act 1998, the General Data Protection Regulation 2016 and other applicable laws. The details we collect will be for the following; To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service). In certain cases we may use your email address to send you information on our other products and services. In such cases you will be offered the option to opt in/out. We may need to pass the information we collect to other companies for administrative purposes in the order to assist the general running of our business. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

This Website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this Website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our Website and to enable you to conduct business with us, kicnluding the use of any online business transactions or other services. Cookies are also used to tailor the products and services we offered and advertise to you and other customers, both on this Website and elsewhere.

Some cookies collect information about browsing and purchasing behaviour by people who access this Website via the same computer or device. This includes information about pages viewed, and the customer journey around a Website. We do not, however, use cookies to collect or record information regarding a user’s name, address or other personal details. We are able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify anyone from this.

If you want to disable cookies you need to change your website browser settings to reject them.

This privacy policy only covers this Website. Any other Websites which may be linked to by our website are subject to their own policy, which may differ from ours.